Shipping
Most orders ship within 2–4 business days, and you'll get a notification as soon as yours is on its way. Orders placed on holidays are processed the next business day. Tannersville Works is not responsible for any packages lost or stolen that have been marked DELIVERED by USPS or UPS.
Free Local Pickup
Skip the shipping fees with free in-store pickup. Select it at checkout and we'll email you when your order is ready — usually within 1 business day.
Read full Shipping Policy
Refund Policy
We want you to love what you bring home. If something isn't right, we're happy to help with a store credit or exchange on full-price items returned within 14 days.
Items should be unused, in original packaging, and include tags and proof of purchase. Please note: shipping charges are non-refundable, sale items are final sale, and we're unable to accept returns on candles, soaps, lotions, or food and beverage items. Returns sent without pre-approval can't be processed. Tannersville Works is not responsible for any packages lost or stolen that have been marked DELIVERED by USPS or UPS.
Read full Refund Policy
